HIGH SEASON
* All funds once paid are non-refundable and non-transferable.
LOW SEASON
* Cancellations will be accepted up to 2 weeks prior to booking. No refund for late cancelled bookings.
TRANSFERS OF BOOKING DATES.
* Deposits are available to be transferred EXCEPT those bookings for Christmas/New Year, Easter and longs
weekends as specified above.
* Deposits can only be transferred once.
* The new date must be advised to us at time of request.
* The new date must be within 6 months or the original arrival date.
* Should you be unable to arrive by the revised date, all deposits will be forfeited.
* Transfers for bookings for off peak dates, will only be granted when requested no less than 3 days prior to original arrival date.
GENERAL
* Deposits paid are deducted from the total amount payable upon arrival.
* Deposits must be paid when a reservation/booking is requested to be made by you.If you are unable to pay a
deposit, then a reservation cannot be held.
* Mastercard and Visa cards accepted. AMEX and Diners card are not.
* Personal cheques are acceptable for deposits only and must clear prior to your arrival. Once you have arrived,
the balance must be paid by cash, credit card or EFTPOS.
* Bookings for "Schoolies" week will not be accepted.
* Peak rates are only charged at Christmas/New Year and Easter.
* Being a privately owned family business, we have chosen not to apply peak rates through school holidays. Our
policy is that we believe that it is unjustifiable to charge a higher tariff at the limited times that families can enjoy a holiday together.
* No refund for early departure.
* No refunds given to persons evicted from the park as a result of violation of park rules including general disrespect to other tenants.
* While your booking is guaranteed when your deposit is paid, all efforts will be made to reserve a site that may
have requested by you. Management reserves the right to relocate or change the reserved site prior to or at arrival.
